Life time online after-sales service;
Online service: 24 hours online;
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We will provide machine start-up and training services when purchased by the customer.After the machine delivery, we will provide all service labor for diagnosis and repair or replacement of defective parts under the 12 Month Warranty. Warranty does not apply to wear components (including, fuses, mechanical grippers, vacuum cups, and generally End-Of-Arm-Tools or tooling components.). We warrants that Equipment manufactured will be free from defects in material and workmanship for a period of twelve (12) months from the date of delivery.Parts replaced will be shipped to Buyer, at our expense, by standard ground transportation. Additional costs for any other shipping option chosen by Buyer shall be at Buyer’s expense. Component parts used in the service or repair may be either new or rebuilt in compliance with original design specifications. The warranty does not apply to damage caused by war and “Acts of God” such as, but not limited to: floods, earthquake, fire, lightning, wind, water, electrical surges, and other acts of nature or man.